The NHS Friends and Family Test is a simple feedback tool which asks:  
How likely are you to recommend our service to friends and family if they needed similar care or treatment? 

Click here to access the Friends and Family Test survey.

Comments received are anonymous, however if you wish to be contacted regarding your feedback please contact the Patient Advice and Liaison Service team on: 0300 131 1000

We listen to and value your feedback

Feedback from anyone who uses our services is extremely valuable as it tells us how we're doing and helps us to improve services.

You told us:
You wanted clearer information on our waiting times as well as shorter waits to be seen.

What we did:
We have updated our website to provide up to date information on our waiting times for all our services putting you more in control of your care, with options to be seen at a variety of locations.

We have also recruited more staff to work across sites at some of our longer waiting time areas, which will enable patients to be seen quicker.

We have updated our website to provide more information for those to help mange there conditions whilst they wait to be seen.

98.3% of patients who used our services rated us Very Good or Good